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Cannot launch remote management after 5.3 install
Problem reported by Iwan Westfa - April 26, 2016 at 2:08 AM
Resolved

Hi,

 

I installed the latest 5.3 version on our servers and also upgraded the management console on my pc. The servers work fine and I can open the management console on the servers themselves. But when I open the console on my PC nothing happens. It opens the logon prompt, but when I click "Connect" the window disappears and nothing happens.

 

Any clues?

 

Iwan

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JH Software Replied
April 28, 2016 at 3:59 AM
Employee Post
Hi Iwan,
This sounds like a problem that we just fixed in v. 6.0 (released build 105 today).
I cannot seem to replicate the issue in v. 5.3.
Are you sure that you are using v. 5.3 and not v. 6.0? Please check Help menu / About dialog.
 
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Iwan Westfa Replied
April 28, 2016 at 4:12 AM
Hi,
 
Sorry, I meant to say v. 6.0. I upgraded to 5.3 the day before 6.0 came out. And then did the 6.0 upgrade.
Good to hear that the issue is resolved in the latest build. I'll give it a go.
 
Iwan

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