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Support Question.
Question asked by Phil Lewis - February 28 at 6:14 AM
Unanswered
Hello, does anyone know the process for support?  On the couple of occasions I have submitted tickets before it seems to take a long time for the tickets to be handled by anyone.  Its almost like there is no one  reading or fielding the tickets at all.  If that is the normal then that's ok, but is there some kind of time frame that I should expect for tickets to be answered? 2 weeks, 1 month?   

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Phil Lewis Replied
March 13 at 1:41 PM
I have not seen a response, I have seen one of my tickets changed, but the current ticket not answered.
​I am not sure what's going on.   Glad you got a response though.

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